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Sleek modern workstation setup with high-speed fiber hardware and dual screens displaying system diagnostics in a brightly lit daylight office
Sleek modern workstation setup with high-speed fiber hardware and dual screens displaying system diagnostics in a brightly lit daylight office

IT's Broken. We'll Fix It.

We’re a trusted IT partner helping home users across the majority of Essex stay connected, secure, and stress-free. With over 15 years of experience in the IT industry, supporting both individuals and organisations, we bring professional, business-level IT knowledge to your home.

From broadband and Wi-Fi problems to computers, devices, cybersecurity and general IT support, we provide straightforward, friendly help without the technical jargon. ITs Broken makes IT simple.

Over 15 Years of Excellence

15+

Years in the IT industry

Essex

Supporting homes across the majority of Essex

£60/hr

Straightforward, honest support

Network diagnostics terminal and fiber optic cable connections in a modern UK business data rack
Network diagnostics terminal and fiber optic cable connections in a modern UK business data rack

Serving Homes Across Essex

Based in the UK, we provide friendly on-site and remote IT support across the majority of Essex. Whether you're at home working, studying, keeping in touch with family, streaming your favourite shows or simply trying to get your technology working properly, we're here to help.

From Chelmsford and Maldon to Colchester and beyond, we bring professional IT experience directly to your home — helping you stay connected, secure and stress-free.

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Technology Made Simple

Friendly Support

Technology That Works

Expert Advice

Having trouble with your computer, Wi-Fi, printer or other devices? We'll diagnose the problem, explain what's happening in plain English and get you back up and running.

From setting up a new computer or improving your home Wi-Fi to getting email, Microsoft 365 and other devices working together, we'll help make your technology work for you.

Not sure what you need? We can help you choose, set up and secure your technology without the jargon or pressure. With 15+ years of professional IT experience, you can have confidence that you're getting advice you can trust.

Ready to Get Your Technology Working?

Whether something isn't working properly, you need help setting up a new device, or you simply want some advice, we're here to help.

Friendly, professional IT support for homes across the majority of Essex — backed by over 15 years of industry experience.

IF YOUR I.T IS BROKEN, CALL IT's BROKEN.